How To Choose A Carpet Cleaning Company

Choosing a carpet cleaning company in SW Florida doesn’t have to be a difficult task. Still, it does require diligence and understanding of what makes a service provider reputable and reliable. With Tru-Clean Surface Care, an A+ rated company by the Better Business Bureau serving SW Florida since 2007, setting the gold standard, you know what to look for.

Understanding the Importance of Carpet Cleaning

Firstly, let’s talk about why carpet cleaning is essential. When you prioritize regular carpet cleaning:

  • It extends the life of your carpet
  • It contributes to a healthier environment
  • It eliminates carpet stains
  • It enhances the appearance of your room
  • It removes carpet odors
  • It prevents the buildup of allergens and bacteria

Key Features of a Quality Carpet Cleaning Company

How can you identify a top-notch carpet cleaning company in SW Florida?

Experience and Reputation: Find a company with years of experience in the industry, like Tru-Clean Surface Care.

Certifications and Accreditations: Ensure the company is recognized by an accredited institution such as the Better Business Bureau (BBB).

Liability and Workers Compensation Insurance: The company should be insured protecting you against potential damages during cleaning.

High-Quality Equipment and Products: A quality company uses advanced cleaning tools and safe, effective cleaning solutions.

Transparent Pricing: Be wary of companies that offer prices too good to be true; a professional service warrants a fair cost. Also ask for their guarantee in writing.

Excellent Customer Service: Look for a company that values its customers and their satisfaction by checking our their Google, Angie’s List and BBB reviews online.

Why Tru-Clean Surface Care is Your Ideal Choice

Tru-Clean Surface Care checks all these boxes and more.

  • We have been in business since 2007, earning an A+ rating from the BBB.
  • Our technicians are professionally trained and certified.
  • We provide a 100% satisfaction guarantee in writing and on our website.
  • We use the latest cleaning technology and eco-friendly products.

Verifying the Credibility of a Carpet Cleaning Company

When vetting potential companies, take these steps:

  • Check the company’s online presence: A quality company invests in its digital footprint with a website that’s informative and has their service guarantee.
  • Look for customer reviews and testimonials: Genuine customer feedback can provide valuable insights.

Questions to Ask When Hiring a Carpet Cleaning Company

Before you commit, consider asking these questions:

  • What methods of carpet cleaning do you use?
  • Are your technicians certified?
  • Do you offer a satisfaction guarantee?
  • What is included in your quoted price?

Making the Final Decision

Once you have all the information, it’s time to make a choice. Remember, the cheapest option isn’t always the best. Consider the value of the service you are getting and the peace of mind that comes with knowing your carpets are in the hands of professionals and not kids on commission.

Frequently Asked Questions

What is the benefit of professional carpet cleaning?

Professional carpet cleaning removes deep-seated dirt, bacteria, and allergens, prolonging the life of your carpet and contributing to a healthier home environment.

Why should I choose Tru-Clean Surface Care For My Carpet Cleaning Needs?

Tru-Clean Surface Care offers certified-experienced technicians, a strong service guarantee, allergen-free cleaning solutions, A+ Rated by the Better Business Bureau.

How often should I have my carpets professionally cleaned?

It is generally recommended to have your carpets professionally cleaned at least once every 12-18 months but this can vary depending on the carpet’s usage and your home’s environment.

Are the cleaning solutions used safe for my family and pets?

Yes:  Our cleaning solutions are allergen free and safe for pets and infants.

What carpet cleaning methods are recommended?

Hot water extraction, also known as steam cleaning, is a highly effective method recommended by many carpet manufacturers.

What is included in the quoted price?

A quality carpet cleaning company should provide a detailed quote, including all services to be performed and any additional charges.

What sets Tru-Clean Surface Care apart from other carpet cleaning companies?

Our longstanding reputation, experienced-certified technicians, and commitment to customer satisfaction.

What areas does Tru-Clean Surface Care service?

Tru-Clean Surface Care has been serving the carpet cleaning needs of Lee, Collier and Charlotte County Florida since 2007.

Tru-Clean Surface Care – Your Carpets Will LOVE us!

Tru-Clean Surface Care is a Certified Partner with the prestigious Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the International Carpet & Rug Institute (CRI).  We are A+ Rated with the Better Business Bureau and an eight-year-in-a-row winner of the coveted Angie’s List Super Service Award.  Our cleaning solutions are allergen free and safe for pets and infants.

For more information, please visit us online at or check us out on Facebook at You can also give us a call at 239-541-4888 – Cape Coral and Lee County, 239-206-1935 – Bonita Springs, Naples, and Marco Island, or 941-621-2198 – Punta Gorda and Port Charlotte Florida.

Choosing a quality carpet cleaning company in SW Florida requires diligence, but with knowledge and attention to detail, you can find the right fit for your needs. With Tru-Clean Surface Care, you can rest assured that you are getting the best service available.