Carpet Cleaning And Background Checks

Comparing Apples To Oranges – What You Don’t Know Can Be Costly!

Picture this: you answer a coupon for carpet cleaning, an internet ad, or a referral from someone who says they know the perfect person to clean your carpets. You invite them to your home, and suddenly there’s a disheveled man with no uniform at your door – and he smells like cigarettes! “I’m here to make sure those carpets sparkle!”

You give the guy a once-over, and he gives you an enticing quote. You then ask if he has insurance, to which he sheepishly responds that it was becoming too expensive, so he decided to drop it in order to maintain his competitive prices. Know this; you are vulnerable should someone get injured on your premises.

Knowing this is not the right company for you, you thank him for the offer but politely decline and tell him you’ll contact him again if needed.

Undoubtedly not what you expected when searching for reliable services. Don’t let that be the case anymore; opt for efficient carpet cleaning from Tru-Clean Surface Care, SW Florida’s most referred carpet, tile, and upholstery cleaning company.

Are you considering hiring a carpet cleaner or contractor offering an attractive price? Before making your decision, consider this: Make sure the company has liability and Worker’s Compensation insurance. If the company cannot afford insurance, could they buy you a new carpet if something goes wrong? Similarly, what’s stopping them from suing you for damages should their employee get hurt while working on your property? Even more importantly, how professional can the cleaning and services be without adequate insurance coverage?

Chances are if he doesn’t have the money for insurance, he also doesn’t have money for proper equipment, training, etc. You get what you pay for.

So, the question you should ask yourself is…

“Do I want to insure this man?”

Homeowners should be wary of contractors who misleadingly claim to have insurance when they don’t. It is only reasonable for the homeowner to request a copy of their insurance Accord sheet outlining their coverage. Insurance may not be the sole concern when hiring carpet, tile, or upholstery cleaning services, but it’s an excellent benchmark for gauging quality businesses.

Fact:  The number one reason a carpet cleaning technician can get hurt at a client’s home is slipping on surfaces they are cleaning.

Make sure he is NOT a criminal

With over 100 carpet cleaning companies operating in SW Florida, it’s not hard for anyone to make a living in the cleaning industry. However, if you’re not careful, you may accidentally hire someone with a criminal record as your carpenter, drywall hanger, or carpet cleaner – even worse: they might be working inside your home! This thought can be particularly terrifying and requires extra caution when choosing who to hire.

Companies like Angie’s List carry out yearly background checks of companies they recommend, so make sure the company you invite into your house has done their due diligence and conducted complete background checks on every employee visiting your home.

Recently, we were approached by an ambitious young man eager to become a cleaning technician for our company. He had plenty of experience working for another SW Florida carpet cleaning company. After our interview, I made sure he knew that all applicants must pass background checks and drug screenings before employment is offered. He acknowledged our policy and failed to mention his past.

He had a felony record.

When contacted, it was shocking to hear him confess he had a criminal record for burglary, resulting in his imprisonment four years ago. He shouldn’t have been allowed to work with another cleaning organization, as it is prohibitively dangerous to entrust someone who committed burglary into a client’s home. Change is conceivable; nevertheless, giving somebody with such an unlawful past access to one’s home is foolhardy and irresponsible.

During another job application process, we encountered an applicant who also worked for a local carpet cleaning company with a history of heinous sex crimes against children; however, he did not disclose this during their interview. Needless to say, due to his criminal record, he was ineligible for employment and thus denied the position.

Don’t risk your safety and wallet by allowing unvetted strangers into your home. Thorough background checks may be costly, but they are an essential service. At Tru-Clean Surface Care, we only hire workers who pass a rigorous criminal history check; if they don’t make the cut, there’s no chance of them working with us! Ensure you know who you’re bringing in to clean by calling on a company that vigorously performs ongoing background checks and has excellent reviews and national certifications – it’ll save you from unanticipated costs should something go awry.

Tru-Clean Surface Care is a Certified Partner with the prestigious Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the International Carpet & Rug Institute (CRI). We are A+ Rated by the Better Business Bureau and an eight-year-in-a-row winner of the coveted Angie’s List Super Service Award. Our cleaning solutions are allergen free and safe for pets and infants.

For more information about Tru-Clean Surface Care and the services we offer, please visit us online at or give us a call any time at 239-541-4888 – Cape Coral and Lee County, 239-206-1935 – Bonita Springs, Naples, and Marco Island, or 941-621-2198 – Punta Gorda and Port Charlotte, Florida. You can also visit us on our Facebook Page at