Service Guarantee – No Smiles -No Charge – No Kidding!

Our guarantee is simple, we want you to be delighted! So, here’s what we promise:

  • No Smile? No Charge. No Kidding!!!

If you’re not delighted with the way an area or item cleans up, we’ll clean it again FREE of charge. If you’re still not happy there’s NO CHARGE!

  • If Spots Return, So Do We!

If a spot reappears within two weeks of cleaning, we’ll return and remove it, FREE!

And, what else can you expect?

“We’ll have someone there between twelve and four, mam.”   Why is it so hard for some companies to understand that you have a busy life, too? We’ll give you an appointment time you can live with, usually within thirty to sixty minutes, and more often than not we arrive on time. If we are behind schedule we’ll call to let you know. Should your job need a little extra TLC we’ll make the time to do it right. So, if we do run late it’s probably because of this commitment to your complete delight.

“Honest, Lady………I’m the carpet cleaner…”   Ever been afraid to answer the door? You can tell it’s us because we always arrive in uniform. No dangling facial hardware in unusual places sparkling in the sunlight, no offensive T-shirts, we won’t frighten the children or won’t embarrass you in front of friends and neighbors.   Our appearance reflects our commitment as professionals, we want you to feel at ease while we’re in your home.

“It was like that before I started…..I swear it was!”     Your home is your castle so we pledge to treat as if it were our own. We promise not to leave a big mess when we’re done, we keep our mess tidy while we’re working, we take care to protect your beautiful hardwood, vinyl and tile floors.   As visitors in your home we treat your belongings with care and your home with the respect it deserves.

  • And, finally, the only fine print…. 

Unfortunately, some circumstances are beyond our control and we’ll do our best to tell you what to expect before any work begins. In these instances, our guarantee is limited to delivering the results we promise up front.

Tru Clean is A+ rated by the Better Business Bureau and Angie’s List for a reason, and that reason is simple. We’ve been keeping our word and delighting clients for almost ten years in SW Florida with our “No Smile, No Charge, No Kidding GUARANTEE.”

In addition to our ratings with Angie’s List and the Better Business Bureau, Tru Clean is also a Certified Partner with the prestigious Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the international Carpet & Rug Institute (CRI).

For more information about Tru Clean including the services we offer, please visit us online at or call us any time at 239-541-4888.

We offer thoroughly exhaustive carpet cleaning, tile cleaning, mattress cleaning, Oriental area rug cleaning, urine stain removal, upholstery cleaning, leather cleaning and pet urine treatments throughout Cape Coral, Fort Myers, North Fort Myers, Fort Myers Beach, Lehigh Acres, Punta Gorda, Estero, Sanibel, Bonita Springs, Naples, Alva, Buckingham, and Marco Island FL.