Say Goodbye to Scratched and Etched Countertops – For Good!
Have you ever walked into your kitchen, ready to start your day, only to have your eyes land on that stubborn scratch or dull etch mark right in the middle of your beautiful stone countertop? You try to ignore it—day after day—but let’s be honest: it’s an eyesore that ruins the whole look of your space.
Well, here’s the good news: Tru-Clean Surface Care is here to help! We specialize in marble and granite countertop scratch and etching repair throughout Lee, Collier, and Charlotte County, Florida. Using professional-grade diamond refinishing, our team safely and effectively restores the natural beauty of your stone surfaces.
Curious how we do it? Let’s dive in.
What Causes Scratches and Etching on Stone Countertops?
Scratches typically occur from everyday use—think dragging a pot or pan, sliding a plate, or dropping something hard on the surface. On the other hand, Etching comes from acidic spills like lemon juice, vinegar, bleach, or wine reacting with the calcium in marble or some granite varieties. It’s like a chemical burn that dulls the shine.
Scratches vs. Etching: What’s the Difference?
Scratches are physical gouges—tiny grooves you can often feel with your fingernail.
Etching is more subtle. It appears as cloudy or dull spots that seem to “ghost” on the surface. Acidic liquids, not abrasion cause it.
Think of scratches like scars and etches like burns—both leave marks, but for different reasons.
Why DIY Fixes Usually Fail
Plenty of over-the-counter creams and kits claim to fix scratches and etches, but here’s the truth: they often do more harm than good. You can’t buff out damage using household polish. DIY attempts can sometimes make the issue worse or spread the damage further.
Our Proven Diamond Refinishing Process
Tru-Clean Surface Care uses diamond abrasives and diamond encrusted polishing pads to gently resurface the stone. Think of it as “micro-sanding” with diamonds. This process safely removes:
- Surface scratches
- Etch marks
- Stains and soil buildup
Our process brings back the original factory finish—whether it’s a high-gloss polish or a soft honed matte. It’s real restoration, not a temporary cover-up.
Benefits of Professional Countertop Refinishing in SW Florida
When you trust your stone to Tru-Clean Surface Care, you get:
- Complete scratch and etch removal
- Enhanced natural shine and color
- Stain and bacteria removal
- Longer life for your countertops
- A healthier food-prep surface
It’s not just about looks—it’s about preserving your investment.
Why Choose Tru-Clean Surface Care For Your Granite or Marble Countertop Refinishing?
We’re not your average cleaning company. We’re stone restoration experts certified by:
- IICRC (Institute of Inspection, Cleaning and Restoration Certification)
- Stone PRO Professionals
- surpHaces Certified PRO Partners
We’ve been trusted by thousands of homeowners, interior designers, and contractors across SW Florida since 2007.
What to Expect During a Service Visit
Here’s how a typical service call works:
- Inspection & consultation – We assess the damage and explain your options.
- Diamond refinishing – Using commercial equipment, we gently remove damage.
- Deep cleaning – We clean away residues, oils, and stains.
- Sealing – We apply a commercial-grade penetrating sealer to lock in beauty and shield your stone from future harm.
All work is done with care, respect for your home, and minimal disruption.
The Role of Commercial-Grade Stone Sealing
After refinishing, we apply a penetrating sealer that soaks into your stone and forms an invisible barrier. This:
- Helps prevent future staining
- Protects against etching
- Keeps your countertop looking newer, longer
We recommend resealing every 18–36 months, depending on countertop usage
How to Prevent Future Damage
Want your refinished countertops to stay flawless? Follow these simple tips:
- Use cutting boards and trivets
- Wipe up spills quickly, especially acidic ones
- Use pH-neutral stone cleaners
- Avoid abrasive scrubbers or powders, vinegar, non-approved neutral stone cleaners
Think of your countertop like a fine piece of jewelry, it deserves gentle care.
Marble vs. Granite: Surface Behavior Explained
Marble is more porous and softer than granite, which makes it more prone to etching and scratching. Granite, while harder, can still be scratched by heavy use or neglected maintenance.
Understanding your stone helps you protect it better.
Common Household Habits That Harm Stone
Let’s be real—some daily habits just aren’t good for your stone:
- Using lemon or vinegar cleaners
- Letting wine, toothpaste, acidic cleaners, or tomato sauce sit on the surface
- Chopping directly on the countertop
- Using bleach or ammonia
If this sounds like your routine, don’t worry—we’ve seen it all and we can help.
Signs Your Marble or Granite Countertop Needs Refinishing
You may need professional help if you notice:
- Dull spots or rings
- Visible scratches or pitting
- Discoloration or staining
- Loss of shine
- A “rough” feel in certain spots
If your stone has lost its sparkle, it’s time to call in the pros.
Serving SW Florida with Excellence
From Fort Myers and Cape Coral to Naples, Punta Gorda, and beyond, our team proudly serves all of Lee, Collier, and Charlotte Counties.
- We offer free estimates, honest advice, and top-tier results.
Certifications That Set Us Apart
Stone care isn’t guesswork. Our technicians are certified by:
- IICRC – the gold standard in restoration
- Stone PRO – masters of natural stone restoration
- surpHaces PRO – dedicated to excellence in surface care
We’ve earned our reputation one flawless finish at a time.
Get a Free Estimate – Here’s How!
Want to bring your countertops back to life? Just reach out!
Collier County: 239-206-1935
Charlotte County: 941-621-2198
Or visit us online:
🌐 Tru-Clean Surface Care – Natural Stone Services
Your Countertops Deserve Tru-Clean Surface Care
You don’t have to live with scratched or etched stone. At Tru-Clean Surface Care, we bring back the beauty of your marble and granite countertops using the most advanced methods in the industry.
If you’re tired of looking at those imperfections, it’s time to let us handle it. Your kitchen (and your sanity) will thank you.
Frequently Asked Questions
What’s the difference between etching and scratching on a countertop?
Etching is caused by acidic liquids reacting with stone, while scratches are physical abrasions from hard or sharp objects.
Can all etching and scratches be removed?
In most cases, yes! Our diamond refinishing process is highly effective on both marble and granite surfaces.
How long does countertop refinishing take?
Most projects are completed in just a few hours, depending on the severity and size of the damage.
Will my countertop need to be resealed after refinishing?
Absolutely. We always apply a high-quality sealer to protect your newly restored surface.
How do I schedule a service or get a quote?
Give us a call or visit our website for a free estimate and consultation.
Why does my marble countertop look cloudy?
Over time, a buildup of improper cleaning products, or lack of routine care, can cause a haze or cloudiness to develop on the surface of the stone. Abrasive cleaners, such as scouring powder, or acidic cleaners such as vinegar, bleach, etc., can damage the stones surface. Tru-Clean Surface Care can remove this “ugliness” and instruct you on proper cleaning methods to protect your marble or granite countertop and keep it looking like new.
Can you use Windex on marble?
No, you should not use Windex on marble. Windex, like other acidic or ammonia-based cleaners, can etch and damage marble, and if sealed, degrade the sealer over time leading to a dull finish. Windex is for glass; use a neutral stone cleaner for stone.
Can you use a Magic Eraser on marble?
No, its generally not recommended to use a Magic Eraser on marble. Magic Erasers are abrasive and can damage the surface of marble, including removing sealant causing it to yellow, dull, and scratch over time.
Can I use Clorox wipes on marble countertops?
Clorox Wipes are not recommended for marble countertops. They contain acids and other harsh chemicals that can damage the marble surface, causing etching and discoloration. Instead, use a soft cloth, warm water, and a mild dish soap, or a product specifically formulated for natural stone.
