Carpet | Tile | Upholstery Cleaning – How to schedule a quality company in Lee, Charlotte and Collier County Fl
There are plenty of carpet, tile, and upholstery cleaning companies in SW Florida to choose from and to make sure you’re booking a good one, here are some tips to go by:
Insurance: Does the company have liability AND Workers Compensation insurance?
Before booking a carpet cleaning company feel free to ask if they have liability and workers compensation insurance.
It may surprise you that not everyone carries these valuable insurances designed to protect the homeowner. If you have doubt of their coverage, simply ask for a copy of their policy.
Did you know if you invite a contractor into your home who does not carry liability insurance and they damage your home, fixtures or valuables, you’re on the hook? Sure, you can sue them, but chances are, if they cannot afford insurance, they can not afford to pay you after you’ve spent time and money filing a suit against their negligence.
To add injury to insult, if one of their employees slips and falls in your home and their employer does not provide workers compensation insurance, you’ll be liable for the employees medical and “pain and suffering” costs.
Tru-Clean is fully licensed and insured with liability and workers compensation insurance.
If you’re willing to hire an uninsured contractor, make sure your homeowners policy is up to date!
Certifications: Is The Company Nationally Certified In Their Field Of “Expertise?”
Before scheduling your next carpet, tile or upholstery cleaning, ask the carpet cleaning representative to provide you proof they are certified and trained to a professional organizations standards, such as the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) or the International Carpet & Rug Institute (CRI).
Such national certifications ensure the company has passed rigorous scrutiny and are apprised of the latest standards that affect our industry. Too often, unscrupulous carpet, tile and upholstery cleaning companies skip many of the industry certifications because they’re not interested in following industry guidelines. In addition, many “non-certified” companies simply don’t want to invest the time or expense of certification, or they may not qualify because they don’t carry the appropriate insurance for the protection of consumers.
Tru-Clean is certified by the IICRC and the CRI. Our goal is to deliver the highest standard of cleaning possible.
Service Guarantee – Exactly What Is Their Guarantee?
Oftentimes service companies will “say” they guarantee their work but won’t put it in writing and won’t spell out exactly what their service guarantee is.
At Tru-Clean, we consider it an honor when a client invites into their home. We believe our clients should receive the same level of service we would provide our own mothers. For this reason, our service guarantee is this:
Tru-Clean has a 100% money back guarantee. If you are not completely thrilled with the service experience provided, we will return to your home at NO CHARGE and attempt to receify the issue. If you are still not satisfied, and the problem was not preexisting, we will issue a refund.
Payment methods: What sort of payment methods do they accept and when should you pay?
Before booking, ask about the payment methods they accept and when you’re required to pay.
Make sure you ask, before booking a service about the payment methods they accept, such as checks or credit cards and when payment is due.
A responsible carpet, tile or upholstery cleaning company such as Tru-Clean will never ask for payment before services are rendered. We’ve read horror stories of some cleaning companies only accepting cash upfront before providing any service.
At Tru-Clean we never collect for services until the job has been completed and the client indicates they are happy with our services. We accept all major credit cards, cash, and checks.
Tru-Clean is a Certified Partner with the prestigious Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the international Carpet & Rug Institute (CRI). In addition, we are A+ rated with the Better Business Bureau and a four-year-in-a-row winner of the coveted Angie’s List Super Service Award.
Before hiring just “anybody” or inviting a “stranger” into your home, check their industry credentials. With the internet verifying credentials couldn’t be easier.
A quality carpet cleaning company will invest in their employees through industry certifications, ongoing training and seminars, carry the appropriate liability and workers compensation insurance and thoroughly vet their staff for criminal and sex offenses on an annual basis.
We hope these tips help you receive the most thorough service experience ever and if we can be of service, please do not hesitate to give Tru-Clean a call anytime at 239-541-4888 or visit us online at www.trucleansurfacecare.com.
Carpet Cleaning | Tile Cleaning | Mattress Cleaning | Upholstery Cleaning | Leather Cleaning | Pet Urine Treatments | Scotchgard | Grout Coloring | Oriental Rug Cleaning – Wool, Silk, Cotton and Synthetic
Cities Serviced: Cape Coral | Fort Myers | Estero | Bonita Springs | Naples | Marco Island | Sanibel | North Fort Myers | Fort Myers Beach | Lehigh Acres | Port Charlotte | Punta Gorda | Alva | Buckingham | Saint James City | Bokeelia | Matlacha