How To Avoid Nightmare Carpet Cleaners, Theft and Lawsuits In SW Florida

Who’s Really Knocking On Your Front Door

Every day tens of thousands of consumers throughout the United States invite strangers into their home based on a coupon or perceived “good deal.”  They don’t give a second thought as to the reputation of the company, if their employees are background checked, etc.

After all, they’re getting a good deal and all carpet cleaning companies are the same, right?

Click on this link to find out what happened in Naples to a homeowner when an employee of a carpet cleaning company was not thoroughly vetted:

Have you ever seen a coupon for “Four Rooms Of Carpet Cleaning” for the cut-rate deal of just $49 or just $6.95 a room?  What about those rental carpet cleaning machines that can be found at your local grocery or big box store?  For only $19.95 plus the cost of chemicals, you too can become a professional carpet cleaner.

Have you ever wondered how a cleaning company could deliver top-notch carpet cleaning results for these unbelievable prices?  The simple answer is, THEY CAN’T.  Moreover, let’s not get started on those cheap, inefficient and water soaking rental machines.

You see, carpet cleaning at “too-good-to-be-true” pricing is just that, TOO GOOD TO BE TRUE!

Many “deals” are based on “bait and switch” or “smoke and mirror” pricing.  A LOW price is advertised and when the technician/salesperson arrives at your home, all of a sudden you need a “deep scrub,” or they’ll need to apply a carpet cleaning solution, or the room sizes advertised are based on a 10X10 room, and anything larger is charged extra, by the square foot of course.  The price always goes up!

Bargain carpet cleaning companies also offer a “dry cleaning method” which is designed for surface cleaning glue down carpeting in a commercial environment, not residential.

Basically, the company squirts some solution on the carpeting and uses a buffer to buff the surface.  The carpeting “appears” clean, but give it a few days; the deep-set dirt and grime that resides at the bottom of the carpet pile will work its way to the surface.  The consumer soon realizes that got what they paid for.

The Institute of Inspection, Cleaning and Restoration Certification is a governing body managed by the nation’s leading carpet producing mills.  They set the standards for how they want their textiles cleaned, and they do NOT endorse “dry cleaning” as a deep cleaning method. In fact, in most cases, this method of cleaning will VOID your warranty.

Some carpet cleaning companies offer dry cleaning in their coupon ads because its quick, cheap, and in most instances, they cannot afford steam cleaning equipment.  They realize there’s a market for cheap carpet cleaning “deals” and this method is as cheap as you can get.

Tru Clean Surface Care carpet cleaning method exceeds all major carpet mill requirements.  We are a Certified Partner with the prestigious Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the International Carpet & Rug Institute (CRI).  In addition, we are A+ rated with the Better Business Bureau and a five-year-in-a-row-winner of the coveted Angie’s List Super Service Award.

To avoid nightmare carpet cleaners, it takes less than five minutes of your time.

Check out the prospective cleaner with the Better Business Bureau ( and Angie’s List (  Perform an internet search using the company name in the search results.  Ask neighbors, family or friends for referrals.

The last thing you need to do is invite a stranger into your home based on a too-good-to-be-true price.

Companies offering heavily discounted pricing are cutting corners.  They are buying inferior cleaning products, using cheap cleaning equipment, not doing background checks on their employees, and many do not have Workers Compensation or Liability Insurance.

If one of their employees is hurt on your property, and the company does not carry the proper insurance, the homeowner can be sued for their injury, time lost from work and of course, pain and suffering.

Tru Clean Surface Care has been servicing SW Florida since 2006, and we are proud to be the “cleaner of choice” to many realtors, interior designers, floor covering retailers and homeowners desirous of quality and reasonably priced carpet, tile or upholstery cleaning.

Our employees are background checked twice annually and are backed by experience, training, industry-leading cleaning solutions, and the best equipment money can buy.

If Tru Clean Surface Care can ever be of service to you and your family, please do not hesitate to visit us online at or call anytime at 239-541-4888 – Lee County, 239-206-1935 – Bonita Springs, Naples and Marco Island or 941-621-2198 – Punta Gorda and Port Charlotte.

Who you invite into your home matters.  For your safety and peace of mind, check out any contractor allowed in your home.  Don’t throw safety and quality out the window just because they offer a coupon.

Tru Clean Surface Care Offers Thoroughly Exhaustive Carpet Cleaning | Restorative Tile and Grout Cleaning | Oriental Area Rug CleaningUpholstery and Leather Cleaning | Allergen Free Mattress Cleaning | Carpet Repairs and StretchingPet Urine and Odor Treatments | Grout Coloring and Sealing | Dryer Vent Cleaning | Scotchgard Fabric Protector

Areas Serviced Include Cape Coral, Fort Myers, Estero, Bonita Springs, Naples, Marco Island, North Fort Myers, Fort Myers Beach, Sanibel, Captiva, Alva, Buckingham, Matlacha, Saint James City, Bokeelia, Punta Gorda, Port Charlotte Florida