Choosing A Carpet Cleaning Company Without Making These Mistakes

Want A Quality Carpet Cleaning?  Don’t Make These 5 Mistakes.

MISTAKE #1:  Choosing a carpet cleaner based on equipment alone. 
No question, your carpet cleaner needs first-rate equipment.  But he also needs something else – employees who are skilled at operating that equipment and have the experience necessary to deliver a quality cleaning.
Many companies own hot-water extractors, but few teach their employees how to use them properly.  Some companies would rather hire “kids on commission” and turn them loose in a client’s home after a day or two of training rather than take the time to have them industry certified. 
Certification takes time and money and the more time and money the company has to spend training their employees the more it costs them.  These types of companies could care less about your experience or the quality of their cleaning; they’re in it for themselves and the bottom line.
All technicians at Tru-Clean are certified by the world’s most respected certification body for textile professionals and each has a minimum of 7 years field experience.  We also have the strongest service guarantee in SW Florida.
MISTAKE #2:  Choosing a carpet cleaner based on low price. 
Low price could be a problem in three ways:  (1) low price can be the bait that attracts your phone call.  But once the cleaner gets into your home, he pressures you into a much more expensive job.  (2) Low price can be for “single-process” cleaning.  Rarely does the consumer know what this means and, when told, asks for “dual-process” cleaning instead, which costs MUCH more.  (3) Low price means the carpet cleaner has cheap equipment (perhaps even a unit they rented from their local grocery store), which cannot match the cleaning performance of the superior machines designed to remove the most soil and contaminants, and leave the least residue behind.
A “too good to be true” price is a guarantee that you will pay more than what’s advertised.  How can a reputable company pay for gas, insurance, their vehicles and equipment, employees salary and quality chemicals at a super low price?  They can’t!
MISTAKE #3:  Choosing a carpet cleaner based on a single telephone call or a coupon deal.
Beware of “Bait and Switch” companies that offer a low ball price over the telephone or a “super good deal” in a coupon book.  There are several businesses out there that thrive on baiting clients with low prices just to get in their home and double the price of the advertised offer.  Often times these low-ball companies try to upsell clients by offering a “deep scrub” cleaning, additional cleaning solutions or services you don’t need.
Many unscrupulous carpet cleaning companies who charge “too good to be true” pricing may not even use approved carpet cleaning solutions.  Some use laundry detergent purchased at a local grocery store that leaves behind dirt attracting residues.  Some don’t use conditioning rinses that are designed to leave your carpeting feeling soft and residue free.
Cheap prices equates to a cheap carpet cleaning.  It’s true – you get what you pay for.
At Tru-Clean our thoroughly exhaustive carpet cleaning process will leave your carpets fresh, clean and soft and you can rest assured that they will be cleaned in accordance with the manufacturers guidelines.
MISTAKE #4:  Choosing a carpet cleaner who doesn’t offer a money-back guarantee. 
Every carpet cleaning company should be fully accountable for its work.  And if you aren’t pleased with the job in every way, you shouldn’t have to pay for it.  Period!
MISTAKE #5:  Choosing a carpet cleaner without checking them out.
Any carpet cleaner can say anything about his past jobs.  And, sadly, some of what he says may not be true.  Make sure you do your homework and go online to see what previous customers have to say about the company you are considering.  Visit the Better Business Bureau’s or Angie’s List website for current ratings on the company.
Tru-Clean is an “A’ rated company by the Better Business Bureau and Angie’s List.
Tru-Clean is a family owned environmentally responsible carpet, tile and upholstery cleaning company serving all of Lee, Charlotte and Collier County.  We offer convenient evening and weekend appointments and all major credit cards are accepted.
For more information about our company and the services we offer please visit us online at or give us a call any time at 239-541-4888 – Lee, 239-206-1935 – Collier or 941-621-2198 – Charlotte.
Tru-Clean offers carpet cleaning services in the cities of Cape Coral, Fort Myers, North Fort Myers, Fort Myers Beach, Sanibel, Lehigh Acres, Punta Gorda, Bonita Springs, Estero, Marco Island, Naples and Port Charlotte FL.
Our services include:  carpet cleaning, tile cleaning, oriental and wool rug cleaning, leather cleaning, upholstery cleaning, pet urine odor control, cigarette odor control, and mattress cleaning.