Carpet Cleaning - You Get What You Pay For!

Sometimes, things that seem cheap can end up costing more. A LOT more!

The Truth About Carpet Cleaning – Not All Carpet Cleaners Are The Same

Tru-Clean Surface Care has been cleaning carpets for a long time, and we’ve seen many dishonest carpet cleaners come and go. They often offer low prices through coupons or other advertising gimmicks and charge more later when they finally arrive at your home and discover that your carpets “are dirty.” In our industry, it’s called “bait and switch.”

Click HERE for an ABC News investigative video on how “bait and switch” works.

Beware of Cheap – Too Good To Be True Carpet Cleaning Deals Deals

When you see a really low price for carpet cleaning, think about why it’s so cheap. It’s impossible to do a good job at such low prices, and you pay more than expected and receive a substandard cleaning.  A company can’t say they deliver the best carpet cleaning in the industry for the cheapest price around. It doesn’t work that way!

The Real Cost of Carpet Cleaning

Cleaning carpets following industry standards isn’t cheap. Things like fuel for the van, equipment, insurance, the technician’s pay, good cleaning products, licenses, training, and more all add up. It’s not possible to do it well for a very low price per room. Something has to give – and usually what gives is poor quality, with the consumer paying more than the advertised price!

Did you know? To cut corners, some carpet cleaners do not use the manufacturer’s recommended cleaning process known as “hot water extraction” (steam cleaning). They use a buffer and spray or sprinkle a “cleaning agent” on the carpeting and buff it.  Mohawk, Shaw, and most other major carpet manufacturers demand steam cleaning to ensure the carpet’s warranty is not voided.

Risks of Cheap Carpet Cleaning Products

Some carpet cleaners use cheap, harsh chemicals that can leave sticky residues and allergens in your carpet. They might even use regular laundry detergent, which doesn’t clean carpets well and is notorious for leaving carpets sticky and crunchy.  If you’ve ever had your carpeting resoil one week after being cleaned, chances are the cheap detergent used by the carpet cleaner.  Every time your AC unit turns on, dust is circulated and grabbed by the residues. This isn’t a good deal for your home and is a magnet for allergens and poor indoor air quality. In addition, residues can transfer to pets or infants, as they crawl on the carpet, irritating their skin, or transferring to toys that they then put in their or causing allergic reactions.

Tru-Clean Surface Care: Safe and Reliable Carpet Cleaning For Your Family

Tru-Clean Surface Care is a family business that cleans carpets, tile and grout, and upholstery safely and responsibly throughout Lee, Collier, and charlotte County, Florida. Our team is well-trained, and we use safe, allergy-friendly cleaning solutions. We’re highly rated by Angie’s List and the Better Business Bureau.

Our service guarantee is the strongest in SW Florida.  Simply put, if you are not completely thrilled with the service experienced provided, Tru-Clean Surface Care will return to your home or business at NO CHARGE and rectify the issue. If you are still not satisfied, and if the issue is not due to permanent, pre-existing issues, we will issue a full refund.

Choosing the Right Carpet Cleaning Company

When inviting a carpet cleaning company into your home, choose a cleaning company that cares about your family’s safety. The company should carry liability and workers’ compensation insurance, clean thoroughly using a steam cleaning process, and offer a written satisfaction guarantee. They should also be certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the International Carpet & Rug Institute (CRI).

In addition to the above, the technicians should be background checked, industry certified, and required to receive ongoing industry-sponsored training classes. Remember, you’re inviting a “stranger” into your home, you should trust that the technician coming into your home does not pose a threat to your family or valuables and that’s why a responsible company will conduct background checks.  At Tru-Clean Surface Care, our technicians are screened twice annually.

Tru-Clean Surface Care – Industry Certified – Satisfaction Guaranteed!

Delivering a thoroughly exhaustive carpet cleaning by experienced and professional carpet technicians has elevated our company as the “cleaner of choice” to many of SW Florida’s leading interior designers, floor covering specialists, contractors, restoration companies, and thousands of repeat clients.

Tru-Clean Surface Care is a Certified Partner with the prestigious Institute of Inspection, Cleaning and Restoration Certification (IICRC), the International Carpet & Rug Institute (CRI), and we are an international WoolSafe Approved Service Provider.  Our cleaning solutions are GOLD-certified, allergen-free, and safe for infants, allergen sufferers, and pets. At the end of each cleaning, we provide our clients with a bottle of a professional grade spotter so that they are armed with the appropriate spotter in case a spill should occur.

For more information about Tru-Clean Surface Care and carpet cleaning services, please visit us online at on Instagram at or on Facebook You can also give us a call at 239-541-4888 – Cape Coral and Lee County, 239-206-1935 – Bonita Springs, Naples, and Marco Island or 941-621-2198 – Punta Gorda and Port Charlotte.

Quality carpet cleaning delivers value by improving indoor air quality, reducing allergens in the home, preserving your carpet’s warranty, increasing the longevity of your carpeting, and adding to the beauty of your home.  Call us anytime for a free estimate or to schedule your appointment.

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