Carpet Cleaning and Pet Accidents

Tru-Clean Surface Care is a trusted, professional carpet, tile, and upholstery cleaning service company serving clients throughout Lee, Collier, and Charlotte County, Florida. With over 15 years of experience and top-tier services, we’ve made a name for ourselves by ensuring that clients’ homes and businesses are clean, fresh, and hygienic. But what exactly makes Tru-Clean Surface Care stand out, you ask? The answer lies in our specialty services – particularly pet accidents and carpet cleaning services.

Understanding Pet Urine Problems in Carpets

Causes of Pet Urine in Carpets

When our furry friends have accidents on the carpet, it can create more than just an unpleasant smell. Training mishaps, age-related incontinence, and marking behaviors are common causes of these accidents. And hey, we understand – pets are part of the family, and these things happen. But did you know that pet urine can damage your carpets beyond just a stain?

Effects of Pet Urine on Carpets

Over time, untreated pet urine can seep deep into carpet fibers, the underlying padding, and even the floor beneath. This can lead to stubborn stains, lingering odors, and serious damage to your carpets and flooring. In extreme cases, it can even foster the growth of harmful bacteria and mold.

How Tru-Clean Surface Care Handles Pet Urine Treatment

Pet Urine Treatment Process

The experts at Tru-Clean Surface Care have developed a proprietary process for handling pet urine in carpets. This comprehensive approach includes identifying the affected areas, breaking down the urine crystals, treating the bacteria with live enzymes, and extracting the contaminants. Think of it as a deep detox for your carpet.

Techniques and Tools Used

Tru-Clean uses state-of-the-art equipment, including deep extraction using pH-controlled rinsing agents, high steam and enzymes, a powerful extraction tool known as “the Water Claw” to remove imbedded bacteria in the carpeting AND padding, and environmentally friendly products to carry out our proprietary pet urine treatment process. The result? Carpets that are clean, fresh, and safe for your entire family – including the furry members!

Importance of Professional Carpet Cleaning

Prevention of Allergies and Diseases

Carpets can easily become a breeding ground for allergens, dust mites, and bacteria. Regular professional cleaning can help prevent these health hazards, contributing to a healthier living environment. So yes, clean carpets equal healthier homes!

Preservation of Carpet Quality and Longevity

In addition to health benefits, regular professional carpet cleaning can extend your carpet’s lifespan, maintain its appearance, and protect your carpet’s warranty. Many manufacturer warranties require that you have your carpeting professionally cleaned every 12-18 months to protect your carpet warranty.  In addition, most require that you use an IICRC or CRI Certified cleaning company. It’s like giving your carpet a new lease on life.

Why Choose Tru-Clean Surface Care For Your Carpet Cleaning and Pet Accident Needs

Experience, Expertise, Certifications, Customer Reviews

With our years of experience and a dedicated-certified team of technicians, Tru-Clean Surface Care delivers top-notch service that goes beyond just cleaning. We are committed to customer satisfaction, offering tailored solutions to meet each client’s unique needs.

Tru-Clean Surface Care in SW Florida is a name you can trust when it comes to pet urine treatment and carpet cleaning. We not only clean but care for your carpets, delivering a service that extends beyond mere aesthetics. Whether you’re dealing with pesky pet accident issues or just seeking professional carpet cleaning, Tru-Clean has got you covered!

Tru-Clean Surface Care is a Certified Partner with the prestigious Institute of Inspection, Cleaning and Restoration Certification (IICRC), the International Carpet & Rug Institute (CRI), and a WoolSafe Approved Service Provider.  We are A+ Rated with the Better Business Bureau and an eight-year-in-a-row winner of the coveted Angie’s List Super Service Award.  Our cleaning solutions are allergen-free and safe for pets and infants.

Client Testimonials And Reviews For Tru-Clean Surface Care

Don’t just take our word for it, though. Countless clients rave about Tru-Clean Surface Care’s exceptional service and results (Check out our Google, Facebook, and Angie’s List Reviews). There’s no better review of a company than verified reviews from people who have used our services.


How often should I get professional carpet cleaning?

Regular professional cleaning is recommended every 12-18 months, depending on usage, if you have allergies, the number of people in the home, if you have children, and whether you have pets.

What other services does Tru-Clean Surface Care offer?

Apart from pet urine treatment and carpet cleaning, Tru-Clean offers a range of other services, including tile and grout cleaning, upholstery cleaning, mattress cleaning, natural stone cleaning, polishing, and sealing, grout color sealing, dryer duct cleaning, slip-resistant coatings for tile floors, and commercial cleaning services.

Is the pet urine treatment process safe for my pets?

Absolutely. Tru-Clean uses eco-friendly and pet-safe products in our cleaning processes.

What areas does Tru-Clean Surface Care serve?

We service all of Lee, Collier, and Charlotte counties.

Can Tru-Clean Surface Care remove old pet urine stains and odors?

So long as the urine has not removed the color from the carpeting, YES! Tru-Clean has effective solutions for tackling both fresh and old pet urine stains and odors.

How To Contact Tru-Clean Surface Care

For more information about our company and the services we offer, please visit us online at or call us at 239-541-4888 – Cape Coral and Lee County, 239-206-1935 – Bonita Springs, Naples, and Marco Island or 941-621-2198 – Punta Gorda and Port Charlotte.  You can also visit us on Facebook at or Instagram at