Cape Coral – BEWARE of Bait and Switch Carpet Cleaners

You know the type; they bait you with a low price, and then switch you to their dual scrub or deep clean system once you invite them into your home. They proceed to soak your carpet and leave a soapy residue behind and good luck getting them back when the stains return.

Beware of low priced carpet cleaning. If their price is truly low, you should be concerned about their quality. How can you pay technicians a decent wage and have the best products and equipment at the lowest price? You can’t.

Bait and switch carpet and tile cleaners know many consumers are “blinded” by low prices so they give them what they want.  More often than not, the advertised price is NOT the price you’ll end up paying.

Some companies advertise a low price, then charge you more when they get there. Be clear about what is included and what is not.

Read their ad CAREFULLY.  If they try to charge “extra” for dirty carpets avoid them like the plague.  How many carpets are dirty? All of them! Even if you held them to their low ball price you would get a very poor cleaning with stains guaranteed to return as soon as your check clears the bank.

Here are some questions to ask every carpet cleaner about their cleaning

  • What method do you use?
  • Do you pre-spot spills and traffic lanes at no additional cost?
  • Do you pre-spray the carpeting before you begin the cleaning process?
  • Do you acid rinse and condition the carpet at no additional cost?
  • Do you use air movers to speed dry the carpet at no additional cost?
  • Do you give a FREE bottle of spot remover?
  • Do you give a FREE pair of booties?

Questions to ask about their company

  • How long have you been in business?
  • Are you’re technicians certified by the IICRC?
  • Do you offer a 100% money back guarantee?
  • Do you have an on-time guarantee?
  • Do you use sub-contractors or employees?
  • Do you do background checks on your sub-contractors or employees?
  • Do you have liability insurance?
  • Do you have a re-soiling guarantee?
  • Do you offer a 14 Day return guarantee IN WRITING?
  • Are your employees covered under Workers Compensation Insurance?
  • Are you an “A” rated company with Angie’s List and if not, why not?

Tru Clean is a family owned environmentally responsible carpet, tile and upholstery cleaning company serving all of Cape Coral, Fort Myers, Estero, Sanibel, Bonita Springs, Naples and Punta Gorda.  Our technicians are certified by the world’s most respected certification body for textile professionals and we are a Super Service Award Winner and “A” rated company by Angie’s List.

The cheapest carpet, tile or upholstery cleaner will deliver the cheapest clean – PERIOD!  Stains will return within 24 hours, your carpets will be left with residues and their cleaning solutions will not be environmentally friendly.  They will not provide a two week stain return guarantee policy and chances are, they are not Angie’s List verified.

A quality carpet, tile or upholstery cleaning will extend the life of your textiles, leave them cleaner longer and can improve your indoor air quality. 

A quality company like Tru Cleancan offer one of the strongest service guarantees in SW Florida because of investments made in our technicians, cleaning solutions and processes. 

Tru Clean is the “cleaner of choice” to many of our areas leading interior designers, realtors, floor covering specialists, insurance companies and contractors whose reputation depends on quality and service.

For more information about Tru Clean please visit us online at or call us any time at 239-541-4888.  We’d love to answer any questions you may have concerning your cleaning needs and look forward to showing you our very best.

You can trust Tru Clean to take care of all your textile cleaning needs all year round.