The old adage “you get what you pay for” comes in to play a lot when you hire a company to perform a service. This principle holds true for having your carpets professionally cleaned.
To learn how bait and switch tactics work in the carpet cleaning industry, take a look at this ABC News undercover operation video https://vimeo.com/48848236
Many unscrupulous carpet cleaning companies advertise a very low price. Let’s say less than $15 a room. Once they arrive in your home or office, they use strong upsell techniques to drive up the advertised price. You’re left with two choices. Pay the original fee for mediocre results or pay more than you expected to pay for results you can live with.
The moral of the story is if the price seems too good to be true, it probably is.
A truly professional and ethical carpet, tile, or upholstery cleaning service will let you know upfront what you can expect to pay and that amount will depend on several factors. Including:
- The type of carpeting
- The size of the rooms
- And any special treatments required for stubborn stains, pet issues or high traffic areas
When you invite a service professional into your home or office, especially when it involves such a valuable investment as your carpeting, tile, or upholstery, trust should be a major consideration.
It’s best to choose a company with a great reputation that offers fair and competitive prices. Be sure to check their reputation with the Better Business Bureau and Angie’s List and read online reviews.
Above all, don’t be seduced by too-good-to-be-true-prices.
All carpet cleaning companies are NOT the same and a “cheap” carpet cleaning will cost the consumer more in the long term.
Follow the above recommendations and choose wisely and you won’t fall prey to bait and switch tactics.
Tru-Clean Surface Care is a Certified Partner with the prestigious Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the International Carpet & Rug Institute (CRI). In addition, we are A+ Rated by the Better Business Bureau and a seven-year-in-a-row-winner of the coveted Angie’s List Super Service Award.
For more information about Tru-Clean Surface Care’s carpet, tile, and upholstery cleaning services, please visit us online at www.trucleansurfacecare.com or “call us on the carpet” at any time at 239-541-4888.
